Objective
Computer Engineering graduate, looking to start a career and gain experience. Committed to continuous learning and growth, with a mission to develop innovative technology solutions and contribute positively to the industry.
Experience
Position: Technical Support Representative
Duration: January 2024 - March 2024
At Foundever, I work as a Technical Support Representative specializing in home appliance products. As part of my duties, I assist clients over the phone with technical problems often related to audio systems and televisions. To solve their issues, I carefully guide clients through investigation and troubleshooting procedures while attentively recording every exchange in our internal database to preserve an open history and support effiecient handling of cases.
Position: Technical Support Representative
Duration: February 2025 - September 2025
As a Technical Support Representative at Hier Business Solution, Incorporated is centered on empowering clients to master our payroll system. I provide comprehensive support, guiding them through the system's features, answering their questions, and promptly resolving any discrepancies. My goal is to ensure every client is fully equipped to leverage our solution for their business needs.
Degree: Bachelor of Science in Computer EngineeringEducation
Skills